Woof, LLC Privacy Policy

Terms of Service for Woof, LLC

Effective Date: March 04, 2025

Last Updated: March 04, 2025

Welcome to Woof, LLC ("Woof," "we," "us," or "our")! These Terms of Service ("Terms") govern your use of our dog daycare services, including our websitehttps://woofllc.com, , bookings, and interactions with our facility. By accessing our website or enrolling your dog in our services, you ("you" or "client") agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Services Provided

Woof, LLC offers dog daycare, boarding, grooming, and potentially other services as may from time to time be offered as "Services"), subject to availability and these Terms.

We aim to provide a safe, fun, and caring environment for your dog, but specific offerings may vary by location or season.

2. Eligibility and Registration

Client Eligibility: You must be at least 18 years old and the legal owner (or authorized agent) of the dog(s) enrolled in our Services.

Pet Eligibility: Dogs must meet our health and behavior requirements (see Section 4), including up-to-date vaccinations and a temperament suitable for group play.

Registration: You must provide accurate information about yourself and your dog during registration, including contact details, emergency contacts, and pet health records.

3. Booking and Payment

Reservations: Daycare slots are subject to availability. Reservations can be made via our website, phone, or in person, and we may require advance notice or deposits for certain Services. Payment: Fees for Services are due at the time of drop-off or as invoiced, payable via cash, check, money order and, Venmo or credit card. Late payments may incur a late fee amount. Cancellations: Cancellations made less than 24 hours before a scheduled Service may incur a fee of $25. No-shows without notice may be charged the full Service rate.

Refunds: Refunds are issued at our discretion, typically only for Services canceled by Woof due to unforeseen circumstances (e.g., facility closure).

4. Pet Health and Behavior

Vaccinations: All dogs must have current vaccinations for rabies, distemper, parvovirus, and bordetella, with proof provided before their first visit. We may require additional vaccinations or health checks at our discretion.

Health Condition: You must inform us of any health issues, allergies, or special needs your dog has. Sick or contagious dogs will not be admitted to protect the safety of all pets.

Behavior: Dogs must be non-aggressive and suitable for a social environment. We reserve the right to refuse or discontinue service to any dog displaying aggression, excessive disruption, or unsafe behavior, as determined by our staff. Spay/Neuter: Dogs over 6 months must be spayed or neutered unless otherwise agreed in writing.

5. Client Responsibilities

Accuracy: You are responsible for providing complete and accurate information about your dog and updating us if circumstances change (e.g., new health issues).

Pickup: Dogs must be picked up by closing time 5:30 pm unless prior arrangements are made. Late pickups may incur a fee of [insert amount per time increment, e.g., $10 per 15 minutes].

Leash Policy: Dogs must be leashed when entering or exiting our facility.

Personal Property: We are not liable for lost or damaged items (e.g., collars, toys) brought by you or your dog.

6. Liability and Risk

Assumption of Risk: You acknowledge that dogs in a group setting may engage in play that could result in minor injuries (e.g., scratches, bites) or exposure to illness despite our best efforts. You assume these risks by enrolling your dog.

Liability Waiver: Woof, LLC is not liable for injury, illness, or death of your dog unless caused by our gross negligence or willful misconduct. You agree to indemnify and hold us harmless from claims arising from your dog’s actions (e.g., damage to other dogs or property). Veterinary Care: In emergencies, we may seek veterinary care for your dog at your expense. We will attempt to contact you or your emergency contact first, but immediate action may be taken if necessary.

7. Media Release

We may photograph or video dogs in our care for promotional purposes (e.g., social media, website). By using our Services, you grant Woof, LLC permission to use such media without compensation, unless you opt out in writing at registration.

8. Termination of Services

We reserve the right to refuse or terminate Services at our discretion, including for non-compliance with these Terms, unpaid fees, or if your dog poses a risk to others. You may discontinue Services at any time, subject to our cancellation policy.

9. Intellectual Property

Our website, logos, and materials are owned by Woof, LLC and protected by copyright and trademark laws. You may not use them without our written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Woof, LLC’s liability for any claim related to our Services is limited to the amount you paid for the specific Service in question. We are not liable for indirect, consequential, or punitive damages.

11. Changes to Terms

We may update these Terms periodically. Changes will be posted on our website with an updated “Last Updated” date. Continued use of our Services after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of the State of Maine , without regard to conflict of law principles. Disputes will be resolved in Bangor, Penobscot County, Maine.

13. Contact Us For questions or concerns about these Terms, please contact us:

Email: [email protected] Phone: 207 331-9663 Address: Woof, LLC, 2957 Broadway, Glenburn, ME 04401.

14. SMS Terms and Conditions / Privacy Policy

Woof, LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

When you opt-in to receive texts from us, you agree to the following terms regarding how we handle your data.

Opt-In Data Collection: We will collect your name, mobile phone number and email address. This information will be collected by completing a form through Gingr or, through the Contact Form on our website.

You will be asked to agree to Opt-In by checking a box next to language informing you and asking for your agreement to receive SMS text messages from Woo, LLC. and you will provide the above information.

- Data Collection: We will collect your name, email address, mailing address,and mobile phone number when you sign up for SMS updates. The information will
be collected via the website contact form, email, rental agreement, or third-party reservation systems.

- Data Usage: We use your data solely for sending text messages regarding your dog. These might include a report card, invoice or, an announcement.
the type of messages you will send to your clients, the same details as the
opt-in method). 

- Data Security: We protect your data with secure storage measures to prevent unauthorized access.

- Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

- MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited
texting or data plan.

- Messages are recurring, and message frequency varies.

- Contact Woof LLC at 207 331-9663 or [email protected] for HELP or
to STOP receiving messages.

- Opt-Out: You can opt out of the SMS list at any time by texting STOP to 207 331-9663, or emailing, [email protected] . After
unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

- You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.

- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. (Company Name) will not sell, rent, or share the collected
mobile numbers.

- All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

Thank you for choosing Woof, LLC!

We’re excited to care for your dog and provide a pawsitively great experience.